Romantic Escape - Rockhill House Hotel

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Romantic Escape

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ROMANTIC ESCAPE

Enjoy 1 night of luxury in a Country Manor House Hotel with charming landscaped gardens and stunning views over the Letterkenny valley.

Our 1 Nights B&B & 1 Evening Meal Package includes:

1 refreshing night in one of our cosy rooms
A Rockhill House breakfast experience served in our Stewart Dining room comprising a personal 'Taste of Rockhill' tiered breakfast buffet stand and 'Taste of Donegal' cooked breakfast menu.
3 course evening meal served in The Church Restaurant (excluding beverages)
Access to the Estate’s woodland trails and gardens

Rate also includes:

Free Wifi throughout the Hotel
Ample free car parking

Terms and conditions

Book direct for Best Available Rate, no booking fees or credit card charges. Excludes Christmas, and New Year. As this is a special offer, we ask for pre-payment at the time of booking, however, should you need to cancel, just let us know 2 days in advance and you can modify your dates completely free of charge with the monies paid offset towards a future booking anytime within the next 12 months. This offer is subject to availability, not available in conjunction with any other promotion, available on new bookings only up to June 30th 2022

Romantic Escape

ROMANTIC ESCAPE

Enjoy 1 night of luxury in a Country Manor House Hotel with charming landscaped gardens and stunning views over the Letterkenny valley.

Our 1 Nights B&B & 1 Evening Meal Package includes:

1 refreshing night in one of our cosy rooms
A Rockhill House breakfast experience served in our Stewart Dining room comprising a personal 'Taste of Rockhill' tiered breakfast buffet stand and 'Taste of Donegal' cooked breakfast menu.
3 course evening meal served in The Church Restaurant (excluding beverages)
Access to the Estate’s woodland trails and gardens

Rate also includes:

Free Wifi throughout the Hotel
Ample free car parking

Terms and conditions

Book direct for Best Available Rate, no booking fees or credit card charges. Excludes Christmas, and New Year. As this is a special offer, we ask for pre-payment at the time of booking, however, should you need to cancel, just let us know 2 days in advance and you can modify your dates completely free of charge with the monies paid offset towards a future booking anytime within the next 12 months. This offer is subject to availability, not available in conjunction with any other promotion, available on new bookings only up to June 30th 2022

View Details

Exclusive Offer

From
€289.00
total stay

Exclusive Offer

1 night minimum stay

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Cancellation Policy

Credit card details are required to secure your reservation. Should you wish to cancel a reservation prior to arrival 72 hours notice is required. In the event of the hotel not being notified of a cancellation, the first night's accommodation will automatically be charged to your credit card. This also applies to modifications within 72 hours prior to arrival.
Health & Safety Info
Keeping You Safe & Secure

So much has changed over the last few months – and so have we.

So much has changed over the last few months and your safety, and that of our teams is, as always, our paramount objective.

To ensure everyone’s safety we’re having to do things a little differently around our House & The Church Restaurant these days.

In line with government and Failte Ireland guidance, we have implemented a range of social distancing measures to create a safe and hospitable environment for everyone who passes through our doors will retaining a homely experience.

In a world of ‘new normal’s’ we believe there’s still a place for a little indulgence and escapism. While you’ve been away, we’ve been reviewing our house policies and procedures, conducting thorough risk assessments on all aspects of how we operate and ensuring our team is trained to deliver safe hospitality that feels as warm and welcoming as always.

If you would like more information on our safety procedures, please see our Standard Operating Procedure (S.O.P) or simply feel free to ask.

We politely request that if you are displaying any symptoms of Covid-19 that you call us to postpone your stay.

Government Guidance

We’re following government and Failte Ireland guidelines and completing necessary risk assessments on all aspects of how we will operate. Our teams are now trained to deliver safe hospitality and we’ll be completing certification, once confirmed, to validate our policies. Due to the ongoing nature of the situation and the guidance issued, we will be continually updating and reviewing our policies so information you receive at the time of booking may be out of date by the time you stay at the house.

Our teams

We’re implementing new policies in the workplace to prepare for our teams return to work. Before we open, every member of staff will be trained in new health and hygiene procedures. Guest-facing members of staff have been issues with their own PPE, gloves, masks, sanitiser and will take extra precautions in their hand washing... In addition, we’re in touch with our key suppliers to ensure that their practices and those of their delivery staff also adhere to our high standards on health and hygiene.

What this will look like:

Before you arrive
- Our Reservations team will be in contact prior to your arrival to discuss your stay and ensure we have the necessary information to make check-in as straight forward as possible, thereby minimising unnecessary contact on arrival. If you have any special requirements, please let us know before you arrive so we can make the necessary preparations with everybody’s safety in mind.
- Your booking will be flexible up until 48 hours prior to arrival, when full pre-payment will be taken for direct bookings. This will make check-out much quicker and easier too.
On arrival

Car Parking

• Upon arrival at the hotel you can check by phone to enquire if your room t. At this point if your room is ready you can unload the luggage at the designated drop off point at our front door before parking your car in the car park

Check In

We’ve updated our check-in and check-out procedures to promote social distancing and minimise contact with staff and other guests.
- For everyone’s peace of mind, all guests are requested to check their temperature before leaving home. We ask that anyone recording a temperature of 38 degrees or above remains at home and postpones their visit please.
- Check-in staff will be wearing face masks. The furniture in the hotel lobby has been rearranged and marked out to allow social distancing for people using this area, though a separate waiting area is in use during times when check-in is a little busier. We politely ask guests to wait here before being called to check-in.All our guests to allow us to pre-authorise their credit or debit card on arrival so that we can prepare invoices overnight for a seamless and contact free departure in the morning
- Regrettably, in line with a reduced-contact experience, we will not be routinely assisting with guest’s luggage or showing guests to their rooms.
During your stay
- Where possible, one-way systems are in place around the house, as well as appropriate signage to remind our guests and our teams to maintain a two-metre distance when moving around the house.
- We’ve scaled up our already robust housekeeping operations throughout the you will be seeing a lot more of our vigilant housekeeping team who will be deep cleaning the key touch points in house common areas regularly throughout each day.
- We’ve installed hand sanitisers at stations throughout the house and we politely ask that you use the hand sanitiser each time you enter the house and upon entering dining areas. Guests are also reminded to wash their hands regularly.
- Where possible, guests who are staying at the house are requested to use the bathroom in their bedroom to reduce contact with other people using the toilets in the common areas.
- The lift will not be available for use other than when required for those guests with accessibility needs. In this instance, we will ask that only one guest or family occupy the lift at any one time. The team will not be able to accompany you. The lift will be regularly sanitised, and signage in place to remind guests to follow safety guidance.
Guest bedrooms
- Like all areas of our house our bedrooms do not have air condition units. To let fresh countryside air blow through simply open the window.
- All bed linen, towels and robes are professionally cleaned on a high heat.
- Every guest bedroom and bathroom will be fully sanitised and sealed before each new guest’s arrival.
- We will be removing all high touch items such as magazines, room compendiums, marketing literature, extra amenities, crockery and glassware and using recyclable, individually wrapped, items on our tea trays– these will be in your room only for your stay .
- All in-room consumables, including toiletries, tea and coffee trays and slippers will be replaced before each stay.
- Guest sanitiser and wipes will be made available in each guest bedroom.
- To prevent contamination our Housekeeping teams will not be servicing guest bedrooms mid-stay or providing a turn-down service.Fresh towels and linen can be requested at any time and can be left wrapped outside your room if you prefer, used towels and linen can be left outside for collection in the bags provided in each guest room.
- Once the room has been fully serviced our Duty Manger will check to ensure all rooms are fully ready for the new arrival in 24 hours. The room key and power key card will be sanitised and left inside the room before applying the Clean Seal to verify the room meets our hygiene and sanitation standards.
Dining
- We are lucky to have lots of outside space at Rockhill House and, while the weather permits, you’ll have the option to dine outdoors in the fresh air and also on the covered terrace should you decide to visit our Church Restaurant just minutes from the house.
- We’ve made some small changes to our dining rooms to allow a clear two-metre gap between each table. To maintain social distancing, we will not be offering drinks at the Library Bar but will be offering a full table service.Seating will be spaced at least 2 metres apart. In our Mint restaurant, groups of up to 4 guests from the same family unit only. Larger family units will be accommodated as separate groups.
- We will be asking guests to pre-order their breakfast the evening before so that we can have breakfast delivered to your table at an agreed time.
- Our menus have been scaled down to allow us to operate our kitchens and adhere to social distancing within our teams. Rest assured; we’ve not lost the classic dishes that we know you love or the quality that we’re renowned for. You’ll still enjoy food that is beautifully presented, generous in size and of high quality, reflecting the best of regional produce. All menu’s will be printed on paper and used once. Our wine list will be laminated and sanitised after every use. Our linen napkins will be replaced by single use alternatives. In addition, we’ll be taking pre-orders and allocating specific times so that we can have all necessary tableware ready for your meal.
Check Out
- Please note that we are only able to accept debit and credit cards for the foreseeable future to avoid the increased risks of handling cash. Credit card machines and other shared devices will be regularly sanitised
- A room bill will be emailed to on the morning of check-out, or alternatively we are able to print you a copy of your bill if you prefer. If you booked directly with us, we’ll have these details, otherwise guests will need to supply us with an email address.
- Guests will simply need to deposit their room key in the designated box at Reception, since we can automatically take payment for your stay using the debit or credit card details which we hold on file.
Team Members

As a family business with wellness at our core, our highest priority is our duty of care to your health, safety and well-being and that of our team. We have decided that we will re-open on July ---- but only with the full commitment of our team and community to our cores re-opening principals.

These include:

o   A commitment from all our team that if they are for any reason unwell that they will not report for work unless check out by a medical professional. Team members with any symptoms will not attend work or will be sent home to self isolate and follow government guidelines if symptoms arise while at work.

o   Completion of individual temperature checks using a non-contact infrared thermometer and questionnaire to confirm that they are not at risk or shielding anyone prior to returning to work or on arrival for work each day.Team members will be encouraged to stagger arrival and departure times and change into uniform upon arrival to work. Individual work areas will be allocated different break times throughout the day

o   Continuing to track and review both HSE, Government and Industry Best Practice Standards in the sole interest of you our potential guests and our team

o   Fastidious attention to ongoing training in hygiene and sanitation at every level throughout out the day by our team.All team members will be provided with PPE inclusive of; Gloves, Masks and if required screen visors. The wearing of face coverings is mandatory by all our team

o   Our suppliers as “approved suppliers” are required to meet stringent supply and contactless delivery requirements

o   Our chefs will remain focused on serving nutritious and delicious fresh food that is prepared safely.

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Why Book With Us?

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Rockhill House Hotel

Book Your Stay

Why Book With Us?

Best Price Guarantee

Book here for best available rate